You may return a Flex NBA item within 30 days of the delivery date for a full refund. To be eligible for a refund, your item must be new, unopened, and in the original condition (protective film included) as when you received it.
When returning an unopened Flex NBA item, please return the product in its original packaging and shipping padding. Any return we receive that isn’t in the original packaging may be subject to a restocking fee of 15%.
After your item is received by Flex NBA, we will notify you by email to verify and issue a refund to the original purchaser with the same method of payment.
Please note that we do not accept exchanges.
To initiate a return, please email firstname.lastname@example.org. We will need the following information:
- Order Number
- Full Name
- Email Address
Please allow 2 weeks for the refund to be processed once you return your item.